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Archive for the ‘How-to Help Desk’ Category



Top Ten Reasons to Use the How-to Help Desk: Reason #3

#3: You just completed training on a software product, but now that the training is over, you cannot remember how to do a certain task, and there is no training support available to you. Rather than racking your brain or searching through user manuals to hope to find what you’re looking for, rely on the [...]

Top Ten Reasons to Use the How-to Help Desk: Reason #4

#4: A deadline is looming, and you’re stuck because you are not sure how to complete the project. You don’t want to ask your boss for an extension over this, but you just can’t figure out how to get this one task done due to your lack of knowledge with the software program.  You’re in [...]

Top Ten Reasons to Use the How-to Help Desk: Reason #5

#5: Time is money. Your job isn’t to learn everything there is to know about your software, is it? (if it is, maybe you’re not the right candidate for our service!)  If it’s more important for you to focus on what IS important in your job, then let us be the ones to focus on [...]

Top Ten Reasons to Use the How-to Help Desk: Reason #6

#6: You’ve been using a software tool for years, but have only scratched the surface of its capabilities. You know it can handle what you’re trying to do, but you have no idea how to go about making it happen.  What do you do?  Let the How-to Help Desk rescue you!

Did You Know…Outlook Tasks and Calendar

Recently I was exploring the Internet and came across an article about using Outlook tasks more effectively.  After some trial and error, I found a whole new way of using my Tasks and Calendar in Outlook, and wanted to share it. For over a year now, I’ve been looking for a tool that can help [...]