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	<title>DB Pros Blog</title>
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	<description>Database Information for Entrepreneurs and Small Businesses</description>
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		<title>Top 5 Questions About Web-based Software Answered</title>
		<link>http://www.dbprosconsulting.com/blog/crm-systems/web-based-software/</link>
		<comments>http://www.dbprosconsulting.com/blog/crm-systems/web-based-software/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 15:13:06 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[CRM General]]></category>
		<category><![CDATA[CRM Systems]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[database]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=158</guid>
		<description><![CDATA[In my line of business, my clients have two options when purchasing their database software – installed software on the company’s server; or web-based software (SAAS – Software as a Service).  Many clients and other business owners that I speak with are hesitant to move to web-based software for fear they won’t have their information [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>What’s Your Disaster Plan?</title>
		<link>http://www.dbprosconsulting.com/blog/data-tools/what%e2%80%99s-your-disaster-plan/</link>
		<comments>http://www.dbprosconsulting.com/blog/data-tools/what%e2%80%99s-your-disaster-plan/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 14:44:45 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[data tools]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=152</guid>
		<description><![CDATA[You probably don’t think about what will happen if a disaster should hit, because the likelihood of that disaster hitting is probably low.  I’m not talking about a meteor striking Earth or anything far-fetched.  But what if you were to lose power for days on end?  As I’m writing this, I’m sitting in a coffee [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>CRM Proves Beneficial Against Status Quo</title>
		<link>http://www.dbprosconsulting.com/blog/crm-implementation/crm-proves-beneficial-against-status-quo/</link>
		<comments>http://www.dbprosconsulting.com/blog/crm-implementation/crm-proves-beneficial-against-status-quo/#comments</comments>
		<pubDate>Tue, 06 Sep 2011 15:16:18 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[CRM Implementation]]></category>
		<category><![CDATA[CRM Systems]]></category>
		<category><![CDATA[cost]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[efficiency]]></category>
		<category><![CDATA[proof]]></category>
		<category><![CDATA[savings]]></category>
		<category><![CDATA[status quo]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=131</guid>
		<description><![CDATA[CRM just seems expensive and a waste of time.  Isn’t it better if I just use some manual processes instead? Working with small businesses, I hear this question, or a variation of it, all the time.  As a consultant, I can’t force a business owner/company to use CRM, but I can show them the benefits [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Creating Drop-down Menus in Excel</title>
		<link>http://www.dbprosconsulting.com/blog/how-to-help-desk/did-you-know/creating-drop-down-menus-in-excel/</link>
		<comments>http://www.dbprosconsulting.com/blog/how-to-help-desk/did-you-know/creating-drop-down-menus-in-excel/#comments</comments>
		<pubDate>Tue, 12 Jul 2011 15:03:27 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[Did You Know?]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=119</guid>
		<description><![CDATA[Did you know that you can create drop-down menus in Excel, making your data entry easier and consistent?  Watch this video to learn how! For more tips and tricks on using Microsoft Office programs, continue checking in on this blog under the &#8220;Did You Know?&#8221; section, as well as our social media feeds on Twitter, [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>5 Signs You&#8217;ve Outgrown Outlook</title>
		<link>http://www.dbprosconsulting.com/blog/crm-general/5-signs-youve-outgrown-outlook/</link>
		<comments>http://www.dbprosconsulting.com/blog/crm-general/5-signs-youve-outgrown-outlook/#comments</comments>
		<pubDate>Wed, 23 Mar 2011 16:01:28 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[CRM General]]></category>
		<category><![CDATA[data tools]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[categories]]></category>
		<category><![CDATA[contact]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[pipeline]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=111</guid>
		<description><![CDATA[I was recently asked to do a presentation on using Microsoft Outlook to manage your business.  Normally I’d push back and say “but you can’t effectively manage your business just using Outlook”.  In preparing, I really thought about how a start-up business can survive on Outlook, as long as they knew some of the different [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Auto-type with Auto-Correct in Word</title>
		<link>http://www.dbprosconsulting.com/blog/how-to-help-desk/did-you-know/auto-type-with-auto-correct-in-word/</link>
		<comments>http://www.dbprosconsulting.com/blog/how-to-help-desk/did-you-know/auto-type-with-auto-correct-in-word/#comments</comments>
		<pubDate>Wed, 02 Feb 2011 21:38:53 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[Did You Know?]]></category>
		<category><![CDATA[did you know]]></category>
		<category><![CDATA[Microsoft Word]]></category>
		<category><![CDATA[shortcuts]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=108</guid>
		<description><![CDATA[Did you know that Microsoft Word has an Auto-Correct feature?  Most of the time this is used to fix typos in your document as you type.  But in addition to typos, it can also be a time-saver for you.  You can add your own options to the auto-correct menu.  For example, if I wanted to [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
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		<title>How Well Do You Know How to Use Your Software?</title>
		<link>http://www.dbprosconsulting.com/blog/how-to-help-desk/how-well-do-you-know-how-to-use-your-software/</link>
		<comments>http://www.dbprosconsulting.com/blog/how-to-help-desk/how-well-do-you-know-how-to-use-your-software/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 17:14:52 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[Did You Know?]]></category>
		<category><![CDATA[How-to Help Desk]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=102</guid>
		<description><![CDATA[I met with a client the other day, and during that meeting I needed to take one of their Excel files and import it into their new database system. As we were working together in front of one computer, they got to see me in action. During the process, I had to change some of [...]]]></description>
		<wfw:commentRss>http://www.dbprosconsulting.com/blog/how-to-help-desk/how-well-do-you-know-how-to-use-your-software/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How-to Help Desk Focus Groups</title>
		<link>http://www.dbprosconsulting.com/blog/events/how-to-help-desk-focus-groups/</link>
		<comments>http://www.dbprosconsulting.com/blog/events/how-to-help-desk-focus-groups/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 16:57:27 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=91</guid>
		<description><![CDATA[The How-to Help Desk is seeking your feedback. The How-to Help Desk (H2HD) provides quick help on basic software questions businesspeople need answered.  If you are an entrepreneur, business owner, a staff member at a small company, or an employee at a mid-size company, you may benefit from the How-to Help Desk. When a businessperson asks [...]]]></description>
		<wfw:commentRss>http://www.dbprosconsulting.com/blog/events/how-to-help-desk-focus-groups/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top Ten Reasons to Use the How-to Help Desk: Reason #1</title>
		<link>http://www.dbprosconsulting.com/blog/how-to-help-desk/top-ten-reasons-to-use-the-how-to-help-desk-reason-1/</link>
		<comments>http://www.dbprosconsulting.com/blog/how-to-help-desk/top-ten-reasons-to-use-the-how-to-help-desk-reason-1/#comments</comments>
		<pubDate>Wed, 03 Nov 2010 14:30:05 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[How-to Help Desk]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=72</guid>
		<description><![CDATA[#1: It’s after business hours and you’re stuck at the office working on a project.  There is nobody to ask for help at the office. Have no fear, the How-to Help Desk is here!  We are available to you from 9:00am – 9:00pm EST.  We understand that business does not stop at 5:00 anymore, so [...]]]></description>
		<wfw:commentRss>http://www.dbprosconsulting.com/blog/how-to-help-desk/top-ten-reasons-to-use-the-how-to-help-desk-reason-1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Top Ten Reasons to Use the How-to Help Desk: Reason #2</title>
		<link>http://www.dbprosconsulting.com/blog/how-to-help-desk/top-ten-reasons-to-use-the-how-to-help-desk-reason-2/</link>
		<comments>http://www.dbprosconsulting.com/blog/how-to-help-desk/top-ten-reasons-to-use-the-how-to-help-desk-reason-2/#comments</comments>
		<pubDate>Wed, 27 Oct 2010 14:30:39 +0000</pubDate>
		<dc:creator>Kendra Von Achen</dc:creator>
				<category><![CDATA[How-to Help Desk]]></category>

		<guid isPermaLink="false">http://www.dbprosconsulting.com/blog/?p=70</guid>
		<description><![CDATA[#2: Your boss just handed you a project, and it’s something you haven’t done before. Luckily, your company has signed up with the How-to Help Desk and offers its employees the use of the service when they need it (or have they? If not, have your HR department contact us immediately to sign up and [...]]]></description>
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		<slash:comments>0</slash:comments>
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