Phase 3: Post-Implementation

The biggest challenge in database implementation is user adoption.  It is probably one of the top 5 reasons companies pull the plug on their database system.  We will make sure you have measures and metrics in place to show your management
team the value and effectiveness of your system to both your users and your bottom line.
 

Further System Development
You may have hundreds of ideas to improve the way you do business and how your database system can help in this effort.  We can help you sculpt these ideas into concrete solutions, and set a timeline to complete each solution.

 

Training
Now that you have trained your planned end users, what happens when someone new is hired? Or when your company acquires another company?  Part of your initial training plan must include new user training and follow-up training.   Your selected database system may go through an upgrade and have changes that need to be communicated to the end user through additional training.  We can assist you in developing an appropriate training program for all of your needs.

 

Tutorials
In addition to training, users may have the option of self-training, but this requires a lot of work and set-up.  Webinars or online tutorials can be developed to provide your users these training tools.  We can help you develop such tools to make your users’ experience a positive one.
 

Metric Development
Part of your ongoing database management means capturing the right data and data completion/accuracy.  What is an acceptable level of completion and/or accuracy for your company?  What areas of data would be appropriate to measure?  We can work with you to develop a comprehensive and useful metrics program to use ongoing to ensure you are meeting your data goals.